Case Study 5

East Engineering Company — Zoho Email Setup Case Study

East Engineering Company — Branded Email Setup (Zoho)

A manufacturer with a strong production line but no professional email system. We implemented secure, custom-domain Zoho Mail for the company so every team member could communicate with trust and clarity.

THE CHALLENGE

Before: No Branded Email — Fragmented Communication

East Engineering handled orders, vendors and client queries over personal or shared accounts, causing confusion, missed messages, and weak brand signals. Professional communication needed a single source of truth.

Previous Limitations

  • No company-branded email addresses
  • Poor internal collaboration and file sharing
  • Unprofessional client communication
OUR SOLUTION

Zoho Mail — Custom Domain Email Setup

We migrated the company to Zoho Mail with full DNS configuration, secure authentication, user provisioning, and shared groups — delivering branded email addresses like [email protected].

Domain & DNS Configuration

Added DNS records, SPF/DKIM/DMARC for email deliverability and security — ensuring mails land in inboxes, not spam.

User Provisioning

Created secure Zoho accounts for the team, configured roles and aliases, and set up group/shared mailboxes for operations.

Collaboration & Backup

Enabled calendars, shared drives, and basic backup/archival options so the team could collaborate and preserve records.

The Outcome

East Engineering now communicates with a consistent, professional voice. Branded emails improved client trust, reduced missed messages, and established a reliable internal collaboration system.

Custom Zoho Emails Live

SPF/DKIM/DMARC Configured

Shared Mailboxes & Calendar

Want Branded Email for Your Manufacturing Business?

Professional email is a small technical step that creates big trust. We set up secure, branded email systems for manufacturers — fast, secure, and owned by you.